Patient FAQ

We are a user-friendly office and do not believe that dentistry needs to be confusing! Our dentists and team have provided answers to many of the questions we hear at Levy Dental Group. You may have a question that we have not covered on this page or you may be ready to schedule a dental appointment in Yorktown, Virginia, with Dr. Guy G. Levy or Dr. George Michos. In either case, we invite you to call our office at 757-877-9281 today.

Q: Do you accept my insurance?

A: We are in-network with the following insurance providers:

• Anthem® GRID+ (FEP Blue Dental)
• Cigna® PPO – Core and Radius
• DeCare Dental
• Delta Dental® PPO – Dr. George Michos
• Delta Dental® Premier – Dr. Guy Levy and Dr. George Michos
• GEHA® Connection Dental Federal – both High Option and Standard Option

Our team can review your policy to find ways to help you get the most out of your benefits and can file your claim as courtesy to you. If you carrier is out of network, we can file your claim. However, you are responsible for the entire fee for your visit.

Q: What will my insurance cover?

A: Insurance policies vary from company to company. Your employer will decide your benefits and what treatments are covered by your policy. We urge you to take the time to study your policy, and if possible, please bring a copy of your benefits with you to your appointment. If you have concerns about your co-pays or out-of-pocket expenses, our team can file a pre-determination with your insurance company so you will know your portion of your fee.

Q: Do you have other payment options?

A: We accept cash and checks, and you can also pay for your visit with Visa®, Mastercard®, Discover Card® and American Express. You also have the option of financing your treatment through CareCredit®. When you call for your appointment, be sure to ask our team members about our Levy Dental Benefits plan.

Q: How much should I expect to pay when I come in for my visit?

A: Payment in full for all treatments is due on the day of your visit.

Q: How long has the doctor been in practice?

A: Dr. Guy G. Levy graduated with honors from Georgetown University Dental School and joined his father in practice in 1987.

Q: Which type of toothbrush should I choose?

A: When it comes to choosing a toothbrush, there are two things you should consider: First, the toothbrush should have soft-to-medium bristles. Second, the head should be small enough to easily reach every area of your smile. Our dentists and team recommend the Sonicare Toothbrush, and we all use it ourselves! Remember to brush your teeth at least twice each day. Do not “scrub” your teeth to aggressively since this can create problems for your gumline. You should brush for at least two minutes. If you wish to brush between meals or snacks, wait for 30 minutes to give your saliva a chance to neutralize the acids in your meal.

Q: Which toothpaste is right for me?

A: The type of toothpaste you should use depends on your oral health needs. Some toothpastes are great for removing plaque, while others promote gum health, reduce bad breath or tooth sensitivity. You should choose a toothpaste that contains fluoride and is not too abrasive. Our dentists can recommend a toothpaste that is right for your smile.

Q: How often should I floss?

A: At minimum, you should floss at least once a day, preferably right before bed. Flossing removes food particles from between your teeth and can prevent gum disease. It does not matter if you brush or floss first as long as you do a thorough job of both. Ask our dentists or a team member about which type of floss is best for you.

Q: Is there a difference between a “crown” and a “cap”?

A: No. “Cap” is just another word for a dental crown. Our dentists can use a crown to protect a severely decayed or damaged tooth or one that has had a root canal. A crown can also be used to hold a bridge in place or improve the appearance of a severely discolored tooth.

Q: Is a bridge the same thing as a partial denture?

A: Both restoration treatments can be used to replace one or more missing teeth, as opposed to an entire dental arch. A bridge is fixed in place with dental cement, whereas a partial denture has clasps that attach it to your remaining teeth. It can be easily removed for cleaning or when you go to bed.

Q: If I have a cavity, should I have amalgam or composite fillings?

A: Either can be used to repair cavities or minor tooth damage. However, composite fillings do have a number of advantages over amalgams. Besides containing no metals, composite fillings can be shaded to blend in with your smile. Our team can tell you which type of filling would be a good fit for you or if you could benefit from another restoration option.

Q: Do I need to have a root canal when I have a crown placed?

A: A crown is used to solve many dental problems, including protecting a tooth that has had a root canal. If you need this treatment, our dentists may want to see you for an appointment for a crown. But in many cases a crown can be used to address issues that do not involve root canals.